Accordingly, the purpose of this research is to explore the relationships between work-life balance, work-family conflict, and family-work conflict and perceived employee performance with job satisfaction serving as a moderating variable. In a sample of 243 women from a Midwestern healthcare organization, we found that the work-to-family interference (WIF) was positively related to intentions to quit. Hence work stress is physical and emotional action that takes place when there is a gap between job requirements, capabilities and resources. These countries’ best hope for keeping the wealth creation engine stoked is improved productivity—producing more with fewer workers. These first measures concentrate on the degree of efficiency with which banks combine their inputs to produce a given level of output at minimum expense. Organisations are faced with a … Indian banks are investing heavily in the technologies such as telebanking, mobile banking, net banking, automated teller machine (ATMs), credit cards, debit cards, smart cards, call centers, CRM, data warehousing etc. influence employee productivity in the Nig erian banking industry. © 2008-2021 ResearchGate GmbH. Workforce Planning for Productivity and Profitability; Each Banking and Financial institution aims at becoming world-class provider of services and products to compete well in the industry. Multiple Linear Regression technique was used to test the hypothesis. Job satisfaction has moderating effects on the relationships between work-life balance, work-family conflict, and family-work conflict with perceived employee performance. For organizations to remain on top they should be able to improve their employee performance and monitor it. This is a real problem for the industry. You can download the paper by clicking the button above. Bartlett's test of sphericity, establish the presence of sufficient correlation bet, Cronbach’s alpha reliability test also shows that the study instruments measure what it ought to measure with coefficien, < 0.05). Thus it was recommended that employer should minimize stress by lowering the work load, abate the role conflict, pay adequate salary and provide training and counseling to employees in order to improve their job performance and job satisfaction. Bank employees who are stressed may become. However, these attempts are met with contradictory results. Key Words: Salary, Rewards, Indirect Compensation and Employee Performance 1. The objective of the present study is to analyze the labour productivity performances … The scale was standardized through exploratory factor analysis (EFA) and confirmatory factor analysis (CFA). A dyadic of employee readiness and job satisfaction: Does there exist a theoretical precursor to the satisfaction-performance paradigm? cynicism, professional inefficacy) indicated the mediating effects on the association between job level and task performance. Enter the email address you signed up with and we'll email you a reset link. Originality/value To study the impact of organizational culture on employee performance, it is vital to understand the organizational culture and different aspects of employee performance. In this light, it is particularly notable that in four of the five service industries we studied in detail—airlines, telecommunications, retail banking, and general merchandising—the United States had the best productivity performance (Exhibit 4). the employees, employee motivational factors, working strategies to improve productivity, self- and mutual responsibilities among individual employees and in their teams, concept of role model in banking service innovation, continuous monitoring and guiding strategies, and finally Training help employees to meet their existing job requirements or helps employees to increase their productivity. 3.3 Employee performance Job performance refers that how resourcefully an employee takes actions and contributes to the behaviors that are in line with the A. Koutsomanoli-Filippaki, D. Margaritis, C. StaikourasEfficiency and productivity growth in the banking industry of Central and Eastern Europe Journal of Banking & Finance, 33 (2009), pp. Although, its benefits may spread throughout an employee‟s career and help employees to meet their future responsibilities. ResearchGate has not been able to resolve any citations for this publication. Stress is a universal element and individual in eve… Gibson stated that Wal-Mart is the sector’s largest employer that employs nearly 10 percent of the total retail workforce, or approximately 1% of the nation’s workforce. Apart from these limitations this research may provide insights to the managers to enhance the employee performance of their subordinates. It is, therefore, hoped that the issue of work-family balance examined in this study will broaden the understanding, from a gender perspective, in a particular and understudied context of Nigeria. ing sector. How to Improve Knowledge Worker Employee Productivity – a Case Study of Modern Industrialization Just because a business has been doing something the same way forever, doesn’t mean it’s the best way to do it. Introduction The potential benefits of increased productivity in intermediate sectors – such as banking and finance – can be substantial, given the impact of their services on resource allocation and competitiveness in the broader economy. In addition to role of burnout, findings should prove helpful in improving job satisfaction and task performance. There are various factors like training and Paradoxically, doing that well across an economy is also the only way to generate lasting employment gains. The results show that the factors concerned with work stress symptoms are frustration and feeling of inefficiency, decrease satisfaction at work, problem of concentration at work and decrease of decision making ability. A Doctoral Association of Eastern Africa (DAEA) Publication Vol.1 (1) 2017 ISSN: 2519-0997 Effects of Performance Appraisals on Employee Productivity in the Banking sector … These positive estimators suggest that highly motivated and committed employees may contribute to productivity of the bank and increase the bank performance. The impact of the stress of the workers was assessed by structured questionnaires. The results showed that all three subscales of burnout (i.e. To identify the extent motivation go as an instrument in the encouraging work productivity in the banking sector with special interest on Union Bank Plc Okpara Avenue Enugu. The Effect of Shared Knowledge on the Productivity Aspect of Performance of the Manufacturing Firms... Work Life Balance and Psychological Well Being of Employees in the University of Cape Coast, The Effect of Work Stress on the Performance of Readymade Garment Workers in Bangladesh, The Effect of Work Stress on the Performance of Ready-made Garment Workers in Bangladesh. Retrieved from Despite this impressive growth, the performance of the workers in this industry is poor. Measuring Productivity in the Australian Banking Sector Alan Oster and Lawrence Antioch* 1. 3Professor in … It was found that the researchers have considered varying dimensions of culture on one hand and different criteria to assess employees’ performance. Emran Ali3 1Senior lecturer in Management Faculty of Business, Northern University Bangladesh, Dhaka, Bangladesh. They, skills and the ability to treat all employees fairly. In doing so, semi-structured qualitative interviews were carried out among 131 female medical workers (60 female doctors and 71 female nurses') respectively. Allow Consumers to Self-Serve. This used both qualitative and quantitative research methods. Hence, employee productivity becomes an important factor while measuring overall efficiency and productivity of banks. Purpose: Reclassifying the satisfaction-performance dyadic corroborates Judge et al.’s (2001) theory that reinventions of this impression should be researched, and Graen and Uhl-Bien’s (1991) conclusive remarks that an evaluation beyond “trait-like” individual differences of leaders is necessary to recognize the leadership paradigm loop, which is inclusive of the leader, the follower and the dyadic relationship. In this situation, for survival and growth management in banks is adopting different strategies to improve employee productivity. Reviewing the literature explores a theoretical existence of a readiness model preceding the satisfaction-performance paradigm that measures how the amalgam of readiness variables affects job satisfaction. It is based on empirical research conducted on 133 employees of private sector’s Universities in Karachi that are providing education in the disciplines of Business Administration, Engineering, Medicine, Textile and Fashion. Revisions and further developments of the Occupational Stress, George, E. & Zakkariya, K. (2015). Maha Ahmed Zaki Dajani, “The Impact of Employee Engagement onJob Performance and Organisational Commitment in the Egyptian Banking Sector.” Journal of Business and Management Sciences, vol. the employees, employee motivational factors, working strategies to improve productivity, self-and mutual responsibilities among individual employees and in their teams, concept of role model in banking service innovation, continuous monitoring and guiding strategies, and finally accountability of each and every employee at different organizational levels. Thus, productivity differences in this sector may determine, in large measure, the overall productivity differences between national economies. People in both the developing and developed worlds now face issues like work-to-family and family-to-work conflicts. Government in improving employee performance in the health sector. The Industry is of major importance to the national economy of Bangladesh as it contributes more than 80% of the country's export earnings that amounts to about USD nineteen billion. Consider the frequency of flights and number of destinations in the US hub-and-spoke a… When compared to all other industries, finance and banking suffer from high customer-switching rates, low employee engagement levels, high turnover, and absenteeism. Journal of Business Management Education (JBME). Management Journal of Sustainable Business and Management Solutions in Emerging Economies. This study valued the integrating knowledge, experience, action to groom skilled employees in the banks. However, only two mediators (i.e. Background/objective: Productivity and monetary loss due to migraine in the workplace may be substantial. Today’s consumers are increasingly more and more self-reliant. Originality/value: In terms of the cost-to-incomerange. The shift in trend productivity growth for banking predates by more than a decade the much-touted New Economy productivity shock of the second half of the 1990s, which is most often associated with advances in information technology (IT). Training is very much Important and benefits in all the hierarchical levels of the employees for improving their performance. It was used to determine the factor structure and convergent and discriminant validity. Based on the results, the study concluded that employee motivation is a significant factor in ensuring higher level of productivity in the banking section. Primary school princ, Evers, A., Frese, M., & Cooper, C. L. (2000). 2. A review of the literature indicates an absence of a paradigmatic precursor to the satisfaction-performance dyadic. This research paper is useful for practitioners and academics to refer as the comparative and intersecting explanation of leadership and job satisfaction models, as it peripherally conveys a legitimate view of a preceding relational construct that will add value to the relevance of employee readiness as it affects job satisfaction. The Impact of Rewards on Employee Performance in Commercial Banks of Bangladesh: An Empirical Study Serena Aktar1, Muhammad Kamruzzaman Sachu2, Md. (Adjei, 2013). There was a general sense of lack of awareness of work-life balance policies. The results obtained from the data revealed that workload and role conflict, and inadequate monitory reward are the prime reasons of causing stress in employees, and this stress reduces their efficiency. Employees and their performance play a vital role in improving operational efficiency and effectiveness of the banking processes. matters, according to Herzberg, cannot motivate staffs but can curtail dissatisfaction, if managed properly. Respondent workers were selected by simple random sampling method from ten garment companies that are located in the periphery of Dhaka city. IMPACT OF WORKPLACE ENVIRONMENT ON EMPLOYEES'S PRODUCTIVITY IN BANKING SECTOR OF PAKISTAN: CHAPTER ONE The banking sector has posted strong growth in labor productivity for almost two decades. Impact of Performance Appraisal on Productivity of Employees In New Private Sector Banks on Coimbatore, Tamil Nadu. ali, H. Impact of working environment on employee's productivity: A case study of Banks and Insurance Companies in Pakistan @article{Awan2015ImpactOW, title={Impact of working environment on employee's productivity: A case study of Banks and Insurance Companies in Pakistan}, author={Abdul Ghafoor Awan and M.Tafique Tahir}, journal={European Journal of Business and … The reliability estimates were 0.92, and convergent and discriminant validity also met all the criteria respectively. Banking and Finance System is the backbone of human civilization. Ouch. Reviews of Management Sciences, 1(1), 1-16. ., Ahsan Naseer Abbasi, & Usman Ghani Chishty. CHAPTER ONE: INTRODUCTION 1.1 Background One of the major concerns of the organisation is its profitability, hence the need for efficiency. It has become one of the most preferred banking destinations in the world. The question, which one is “strongly disagreed,” two is “disagreed,” there is “ neutral,” four “ agreed,” five is “, In this research, SPSS and SMARTPLS (Statistical Package for the Social Sciences) statistical softwar, In this study, Kaiser-Meyer-Olkin (KMO) and Bartlett, 30 items culled from the independent variables and 30 items culled from the, some variables were eliminated causing the numbers of variables to reduce to 2, required for good factor analysis (Serbetar & Sedlar, 2016). Organization that doesn‟t provides training to their employees is failed to compete in the market. The Bureau is continuing to develop additional measures, and hopes eventually to extend coverage to most of the service sec-tor. Department of Public Administration and Local Government, University of Nigeria ABSTRACT: Productivity in the Nigerian public organizations have suffered serious decline as researches have shown that productivity has not really improved even with the enormous human resources at … The entire data used for this empirical study were collected across the six-geopolitical zones of Nigeria using a typical-all-round qualitative method. To truly link employee readiness to the job satisfaction/job performance dyad, a neural network is created, which deduces that random probabilities confirm the continuous exactitude of a positive correlation between readiness and job satisfaction. The facets of JS were identified through literature and verified through experts in IT domain. more than 4.2 million and the number of factories is 5000 in different sizes. 3, no. While for the dependent variable Employee productivity (P) were employee performance (EP), employee motivation (EM), employee commitment (EC) and employee efficiency (EE). This issue has acutely affected the banking sector in Serbia proper, directly influencing its performance and efficiency. Pioneering researchers in the field of stress such as, Darmody, M. & Smyth, E. (2016). H. Ajitha, Dr. N. Panchanatham. The statistics clearly show that Retail Industry employs the largest percentage of the workers. And 2012 were reviewed for this purpose. It was expected that achieving this mission would ultimately improve the bottom line of the bank, which is the principal objective of any business. International Journal of Management, Technology, and Social Sciences (IJMTS), 2018, New Directions in Scholarly Research-Some Fearless Innovations & Predictions for 21 st Century Research, How to Boost Faculty Research Performance in HEI’s to Improve Intellectual Property by Integrating it with Faculty Compensation – A “Theory of Accountability” based Framework, The Concept and Importance of Alternative Strategy as Parallel Strategy to be followed in Organizational Decisions to Ensure Success, Factor & Elemental Analysis of Nanotechnology as Green Technology using ABCD Framework, A New Attitude-Behaviour (AB) Theory for Organizational Leadership. The purpose of this paper is to examine the mediating role of burnout (i.e. This relationship was supported, allowing us to conclude that employees who perceive personal control and autonomy in their work environment (as defined by how, when and where they work) will report lower levels of WIF and intentions to quit. Productivity is a concern in just about any industry, but it’s a big one in the healthcare sector. on the employee’s productivity. Because of the dynamic nature of the banking sector, which requires that banks be constantly staffed with competent … Each of these research works went on to add a perspective to JS and its measurement. This paper investigates the challenges and the realities of work-family balance among Nigerian female doctors and nurses in their hysteric efforts to balance their work and family obligations. The resultant scale can be used on IT professionals in India. Access scientific knowledge from anywhere. Similarly there are varying criteria to assess employee performance. Another limitation is that it excludes many variables of compensation due to shortage of time. much stronger employment growth than anyone would have predicted. Read on to know how Empxtrack offers solution to improve performance. The Productivity of the Banking Sector: Integrating Financial and Production Approaches to Measuring Financial Services Output Dennis J. Fixler Kimberly D. Zieschang Abstract Measurement of output for services in general, and for The Industry is of major importance to the national economy of Bangladesh as it contributes more than 80% of the country's export earnings that amounts to about USD nineteen billion. The employee turnover in the banking industry in Tanzania has been a threat to the banking industry plus employers and graduates who are freshly employed after the graduations from colleges and universities. Purpose In the United States, for example, every point of productivity-led GDP growth has historically generated an incremental 750,000 follow-on jobs. Role of Burnout on Job Level, Job Satisfaction, and Task Performance, Refinement and reassessment of the SERVQUAL scale, Impact of Job Related Stress on Employee Performance: A Review and Research Agenda, The Challenges and Realities of Work-Family Balance among Nigerian Female Doctors and Nurses, Impact of Stress on Job Performance: An Empirical study of the Employees of Private Sector Universities of Karachi, Relation of work-life balance, work-family conflict and family-work conflict with the employee performance-moderating role of job satisfaction, Job Satisfaction Scale: Adaptation and Validation Among Indian IT (Information Technology) Employees, Work-life balance practices in the banking sector: Insights from Nigeria, Work flexibility as a mediator of the relationship between work-family conflict and intention to quit, THE EFFECT OF SHARED KNOWLEDGE ON THE PRODUCTIVITY ASPECT OF PERFORMANCE OF THE MANUFACTURING FIRM IN NIGERIA, A Statistical Approach to Evaluating Bank Productivity. This research is using descriptive approach with explanatory survey method. Design/methodology/approach All content in this area was uploaded by Solomon Babarinde on Mar 03, 2020, Impact of Stress on Productivity of Employees in, experiences have become a basic part of livi, important by researchers because it affects the employees of an organization and, performance. To find out ways in which lack of proper motivation brings inefficiency and low productivity. The implications of not linking job readiness to satisfaction and performance can potentially leave managers amiss when triangulating performance decline. Performance Management and Employee Productivity - A Study on the Banking Sector of Pakistan. The measures of JS captured various dimensions from Minnesota satisfaction questionnaire to JS survey. Exploratory factor analysis yielded six factors: pay, training, promotion, recognition, supervision and job security. financial performance of banks that do business in Serbia in order to determine their productivity level, thus stressing the performance of banks from the perspective of productivity. HUMAN RESOURCE PLANNING AND EMPLOYEE PRODUCTIVITY IN NIGERIA PUBLIC ORGANIZATION Anyadike, Nkechi O. a third of the employment in the sector. Managing and improving performance of employees is a common challenge for managers. Efforts to improve lead generation yielded minimal results. Significant relationships were found among work flexibility, WIF, and intention to quit. Although the research is also aware the management and the managers of banks about the most preference factors that improves the employee motivation in the banks. Books, reports and research articles published in management and allied literature between 1979. In addition, the neural network approach is a sound and unique method to algorithmically validate the correlation between job satisfaction models and leadership. Sorry, preview is currently unavailable. The difference of this research with the previous research are on the object, variable, theory and references. Though there are varying perspectives on organizational culture resulting into different model, there is no unanimity about what constitutes an organizational culture. Accordingly we analysed the business model and the organizational strategy of Indian Banks in terms of their business objectives, service planning, … In other words, they can be dissatisfied if they are vague or mistr, interpersonal dealings, and working circumstances. Regression analysis was carried out to examine the impact of stress on workers' performance. The study concluded that the system has driven the bank to minimize wastage and errors in its operational activities through an improved employee performance in rural bank of Ghana. Stress can be defined as pressure work stress can be elaborated as resistance to come to work and a feeling of continuous pressure. banking sector of Punjab. Reducing turnover rates starts with understanding the problem, and making an effective strategy to combat turnover. The role of employees is also of great significance as each and every activity of a bank is directly related to the attitude, motivation and work culture of the employees. How to improve productivity in banks: Cross-selling. exhaustion, cynicism, professional inefficacy) mediate the relationship between job level and job satisfaction. The supervisor, The environment in which people work has a tremendous effect on their stress leve, inconsistent with a productive and satisfied workforce. In this era, organisations are in a continuous state of competition and this has intensified the need to improve employee’s performances and invariably that of the organisation (Barney, 1995). Using a neural network approach, a total of 160 companies are integrated into a simulation using leadership, satisfaction and readiness variables, with an emphasize on high relationship, to ascertain the effect of readiness on job satisfaction. Many organizations in banking and finance sector find Performance Management as a prevalent issue. This paper is aimed at determining the effect of stress on job performance of employees. The performance impact factors are work pressure and frustration, understaffed workplace and work in holidays, job insecurity and pressure to complete the assignments. Nurses and other healthcare workers are often overwhelmed by the sheer number of tasks they need to complete, while patients often feel they aren’t getting enough and even complain about healthcare workers “doing nothing.” Clearly, it’s a bit of a conundrum. When banking employees leave their business, they take years of experience, skills, and potentially even clients with them. For entry level employees training is very important as well as must … (2005). The purpose of this study was to develop and adapt a scale measuring JS of IT employees in India. To browse Academia.edu and the wider internet faster and more securely, please take a few seconds to upgrade your browser. The final sample included 342 Korean workers from selected companies. A final standardized questionnaire consists of 23 items on JS. 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