Use HP PC Hardware Diagnostics even if the computer does not open to Windows. If problems occur after using these steps, browse to the file and double-click it to restore the registry. 1. Check if the drive name displays in the BIOS. "hard drive not detected" but the hard drive shows in bios Ok, so I got a new asus P8z68-V pro motherboard. When a computer starts up with a message like hard drive not detected, no boot device found, no boot partition found, missing operating system, hard disk drive failure, etc. "Hi there, have you ever met this problem that the hard drive suddenly cannot be detected in PC?I'm now having this problem that my computer cannot detect the second hard drive in my PC. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". External hard drives back up your most important files, but what happens when they malfunction? Drive is not spinning up If the drive is not receiving power or receiving an incorrect level of power, it will not spin up. Use Microsoft System Restore to return the system back to a time when the CD/DVD writing software was known to work. You might need select a model number from a list before you can access your product support page. there was window 7 installed my computer.one day it was corrupted and shut down automatically when I was playing one of my music file. Go to Search, type device manager, and press Enter. Depending on your version of Windows, go to one of the following HP support documents for more information: {{#each this}} Audio or sound issues? I have a Silicon Power Portable External Hard Drive Armor A60 Shockproof USB 3.0, that is not being recognized by my laptop computer. -, Include keywords along with product name. Replace the cover and plug in the power, keyboard, mouse, and video cables. ; 3. Turn on the computer and wait for Windows to start. Finding your Product Number. And there is no hard drive detected. For more information about testing for CD/DVD drive hardware failures, go to, Clear the registry filters for Device Manager error codes. How to Fix No Boot Disk Has Been Detected or the Disk Has Failed. The computer exits the BIOS and starts into Windows. So, before going to the solutions, let’s have a quick glance at the reasons why Windows 10 does not recognize the new hard drive. Therefore, you can try to update drivers and to see whether the problem is fixed or not. Installing software that can burn discs, some music software, and some DVD authoring/decryption software can cause these types of problems. If you added a new drive, use the disc burning software that came with the drive or use the native burning capabilities of Windows. If the Hard Disk Error message displays when you start your computer, run the Hard Disk Test in System Diagnostics. For any other error, refer to the information that is provided with the error code. Right-click the drive name and then select. Windows includes a troubleshooter that checks hardware, such as CD/DVD drives, for problems. Press and hold the power button for 5 seconds to turn off your computer completely. Please try again shortly. If you are using a desktop computer, skip to, If you are using a notebook computer, go to. 1. {{#if (eq ../this.length 3)}}. It was working at some point, but I stupidly formatted the hard drive and have no drivers for my hitachi hard drive. now when I try to format it with window xp,it shows message like hard drive is not detected...configuration of my pc is- 2gb ram,core 2 duo 2.55ghz processor, 250 gb hd. Having a warranty ID does not mean that your computer is still under warranty. Besides these functions, AOMEI Partition Assistant Standard also supports merging partitions, copying partition, deleting partition, moving partition and more. Learn more​, Finding your Serial Number If the computer has more than one hard drive, select the drive you want to test. Re: No disk drives detected on DL380 G6 Did you apply the latest firmware and Option ROM to you server, controller and firmware on the drives. Please try again shortly. The damaged or outdated drive may be the cause of SATA or ATA hard drive not detected in BIOS. This could solve new external hard drive not detected in BIOS issue. What do I do if my internal hard drive is not detected? pbfloyd Posts 4 Registration date Thursday November 1, 2012 Status Member Last seen November 2, 2012 - Nov 1, 2012 at 06:17 PM Trime2x1 - May 21, 2019 at 01:13 PM. When it starts it says "no hard drive is detected!" Thank you. 2. If Windows does not recognize the drive, repeat the steps to, If you suspect that the drive might be bad after using these steps, test the drive to see if the hardware has failed. To correct the problem and allow the software to detect the drive again, uninstall the CD/DVD recording software, restart the computer, reinstall the disc recording software, then restart the computer again. When you say that you “see” the drive, do you mean physically or that the system (BIOS/uEFI) shows it as a connected drive and shows drive information (like brand/model)? Follow the on-screen instructions to reinstall Cyberlink Power2Go, and then open the app. Open the computer case and remove the data cable from the hard drive. No hard drive detected [Solved/Closed] Report. Be careful not to slide skin along any interior metal edge of the computer. Depending on your notebook model and specific CD/DVD drive, the entry name indicates the exact type of disc drive you have (for example, it might read. HP's Virtual Agent can help troubleshoot issues with your PC or printer. Type the following into the Value Data field: A new LowerFilters value containing PxHelp20 is listed in the Registry Editor window. If the drive cannot be enabled, a required software service or driver is disabled or not functioning properly. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. Turn back on the system, and check if the hard disk is spinning. After reseating if the Hard Drive is not detected again, you need to replace the Hard Drive. Removing and Replacing the Back Covers in HP All-in-One computers, Testing for Hardware Failures (Windows 10, 8), HP Customer Support - Software and Driver Downloads, Using Recovery Manager to Restore Software and Drivers (Windows 8), Using Microsoft System Restore (Windows 10, 8), Performing a System Recovery (Windows 10), Performing an HP System Recovery (Windows 8). #2. How to repair a hard drive That is not detected Easy Tutorial I am just sharing my knowledge. Advisory: HP Z4 G4, Z6 G4, Z8 G4 Workstations - Secondary Hard Drives May not Be Detected Notice: : The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice. For more information about testing for CD/DVD drive hardware failures, go to. If the error message displays, proceed to the next step. This product contains components that can be damaged by electrostatic discharge (ESD). Importance: It contains 650 GB of data (having very important lifetime events in there, including my baby's first crawl). How to fix boot device not found - hard disk (3f0) error when booting your computer or laptop. This page requires Javascript. Portable hard drive not detecting in my Win10 Laptop! Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. please provide appropriate solution. Some features of the tool may not be available at this time. If a CD/DVD drive name is listed in BIOS, the BIOS recognizes the device and the problem is most likely software-related. The drive name is removed from the list (and the DVD/CD-ROM drives category is removed if there is only one drive). One is recognized fine no problem, the other is not recognized at all. Whether it was a nasty virus, or your data was overwritten, you computer is having accessing the data stored on your hard drive. It's like I have not even plugged it in. If you have a new notebook computer, make sure the computer actually has a CD/DVD drive. See your browser's documentation for specific instructions. Quick Fix for Second Hard Drive Not Detected In Windows 10: 1. When you are satisfied with your setting, save and reboot the server-----. Follow the on-screen prompts to detect and resolve any problems. My friend helps me to check the hard drive in BIOS, but no information on the hard drive is showing up.. Try our automated HP Audio check! If a System Restore does not resolve the problem, you can perform a system recovery to return the computer software configuration back to its original state. Applies to: Help you check whether the hard drive itself is damanged. please help me recover my HDD or guide me to recover the data inside. I bought a new seagate barraccuda, but now that hard drive is unallocated and also is not detected. We apologize for this inconvenience and are addressing the issue. Step 2. Resetting the BIOS might also resolve this problem. Connect No Detected Hard Drive to Another Desktop/Laptop as a Second HDD. After waiting at least 10 seconds, reconnect power to the computer. Upgrading the operating system or installing certain types of software can cause other recording software to lose their connection to the drive. This isnt a new pc. Expand Disk drives, find the second disk drive, right-click on it, and go to Update driver software. Several models of notebook computers do not come with CD/DVD drives, and must use an external USB drive or other solution. Modify your browser's settings to allow Javascript to execute. If a window does not open when you insert a disc into the drive and the drive does not display in File Explorer, then Windows does not recognize the drive. Click the arrow next to each of the following items in the list: If a LowerFilters value is listed on the right side of the Registry Editor window, select the, If an UpperFilters value is also listed, select. If it is safe to clear the previous configuration, do so and then create logical drive, choose RAID, add your physical drives to it. ATA/SATA Hard Drive Not Detected in BIOS, Help! I have no way to get to … A copy of the registry has been saved for back-up purposes to the Documents folder. Audio or sound issues? Navigate to the product page for your computer. If there is no CD/DVD drive listed in BIOS, the problem is probably hardware-related. Close the Registry Editor, and then restart the computer. Some features of the tool may not be available at this time. If a window does not open when you insert a disc into the drive and the drive does not display in File Explorer, it might be a problem with the BIOS. I plugged it into the sata port, and start the computer. Do one of the following actions depending on what is listed in the BIOS: If Windows recognizes the drive, you are finished. This test includes the SMART Check, Short DST, Optimized DST, and Long DST. After the CD/DVD software is reinstalled and the computer has been restarted, it should recognize the CD/DVD drive. Continue to the next step. If you find your second hard drive not detected in Windows 10, read this post, please. Uninstall CyberLink Power2Go from Programs and Features: After the computer restarts, select your operating system for more information about reinstalling Cyberlink Power2Go: If you do not find the software in the Microsoft Store, then go to the. Summary. HP's Virtual Agent can help troubleshoot issues with your PC or printer. To restore the BIOS default setting, open the BIOS Setup screen. This page requires Javascript. If the hard drive fails a test, write down the failure ID (24-digit code) for when you contact HP Customer Support. Answer 5 / 5. pbfloyd Posts 4 Registration date Thursday November 1, 2012 Status Member Last seen November 2, 2012 4 This is so strang © Copyright 2021 HP Development Company, L.P. Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. In this part, we collected 6 ways for you to try. If the operating system does not recognize the CD/DVD drive, check the BIOS and see if it is recognized there. A copy of the registry has saved for back-up purposes to the Documents folder. If CD/DVD drive name is missing displays, the drive is not being detected by Windows. The software results page for your computer displays with the operating system selected. Pick up the right method according to the current state of your hard drive, and follow the tutorial to make your drive … If the drive is still missing after resetting power: If you are using a desktop computer, perform the steps in this section to check the CD/DVD drive cable connections. If the drive is still not detected, close Device Manager, reseat the drive cables if necessary, and skip to Reset the computer power to reset power. To check to see if this is the cause of the BIOS not detecting the hard drive, follow these steps: Power off the computer. Scan for hardware changes again to attempt to detect the drive. Resetting the computer power can fix this problem. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. If a LowerFilters value is listed on the right side of the registry editor window, click the. Can't see the hard drive in Windows 10. If the BIOS does not see the hard disk as installed,then the floor drop may have rendered the hard disk inoperative. When you are satisfied with your setting, save and reboot the server-----. If that is the case, then it is time to find your HP recovery disk set or USB recovery media that you should have created. External hard drives may also not be included in the list, especially when the drive … The following procedure is an example of how to correct a, Those familiar with editing the Windows registry can save time by adding a LowerFilters value to the Windows Registry instead of reinstalling the software. If the drive is not recognized, continue to the next step. Please wait while we gather your contact options. {{#if (eq ../this.length 3)}}. Please reply if you have any further questions. Go to your computer or storage device to find and load an available RAID driver. If a window does not open when discs are inserted into the drive and the drive does not display in File Explorer, refer to, If Windows recognizes the CD/DVD drive, but the disc burning software does not detect the drive, refer to. If you suspect that the drive might be bad after using the previous steps, test the drive to see if the hardware has failed. If the CD/DVD writing software that you use was purchased separately, uninstall the software, restart, then use its installation discs to install the software, then restart again. To test all the hard drives, select, When the test is complete, the screen displays the results. Javascript is disabled in this browser. © Copyright 2021 HP Development Company, L.P. If the drive test fails, the drive needs to be replaced or the computer needs to be serviced. If a window does not open when you insert a disc into the drive and the drive does not display in File Explorer, it might be a problem with the hardware. One can feel a slight vibration upon touching the hard drive, and if the vibration is not there, the hard disk is not detected or did not start. A [software component] will damage your computer message displays when printing or while installing - Click Here. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". You will lose any data that was saved in the hard disk so use this method if you are absolutely sure you don’t need the data in the hard drive. To run these tests individually, select them from the Hard Drive Tests menu. If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. When the installation finishes, the drive name should display in Device Manager. I actually have 2 of these. A [software component] will damage your computer message displays when printing or while installing - Click Here. The Virtual Agent is currently unavailable. For a used hard drive, you can try these tips as shown on this page in Part 1: 1). Under certain conditions the drive might lose communication with Windows even after restarting Windows, which can cause problems with CD or DVD detection. Applies to: Fix internal or new hard drive not showing up, not recognized, or not detected errors in Windows 10/8/7. Please wait while we gather your contact options. Did you run diagnostics to see if the controller is damaged. Follow the prompts to restart your computer. The information is also … If the drive is still missing after using the troubleshooter, continue to the next step. To run these tests individually, select them from the Hard Drive Tests menu. If the test passes but the error message continues to display, proceed to the next step. If so, select your model number from the list. When you try to burn or read a disc, nothing happens or an error stating that the drive cannot be found displays in the CD/DVD burning software. Confirm that a drive name displays as the destination selection. Check the drive name in Device Manager, and then reinstall the drive in Device Manager to determine if Windows is able to recognize the drive. Go into the BIOS and run the hard disk diagnostic test. This works in most cases, where the issue is originated due to a system corruption. If the hard drive fails to shows up, try the next quick fix to regain access to your disk data. There are altogether 4 methods to fix hard drive not showing up in BIOS in Windows 10/8/7. Test results are also available in the. If it is safe to clear the previous configuration, do so and then create logical drive, choose RAID, add your physical drives to it. HP can identify most HP products and recommend possible solutions. If you upgraded your computer to Windows 10 or to Windows 8 and the drive was working before, but is no longer working correctly, you can save time by skipping to. We apologize for this inconvenience and are addressing the issue. To reduce the chance of ESD damage, work over a non-carpeted floor, use a static dissipative work surface (such as a conductive foam pad), and wear an ESD wrist strap connected to a grounded surface. Advisory: HP Z4 G4, Z6 G4, Z8 G4 Workstations - Secondary Hard Drives May not Be Detected Notice: : The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice. I hear the hard drive sound spin (interruped by a beep sound, & repeats) 2. Turn off the computer and wait five seconds. It is a general issue faced by the user that the new hard drive is not detected in Windows 10. Click "Start" button, type "device manager" in the Search Box and hit Enter. Disc recording software applications that come with HP and Compaq computers are made to recognize only the original CD/DVD drives that come with the computer. It teaches you what to do respectively when second hard drive is not detected in FIle Explorer, Disk Management, BIOS or after Windows 10 update. For a new hard drive, you can first initialize the disk and then create partitions on the drive. HP Consumer Desktop PCs - Boot Device Not Found (3F0) or Automatic Repair Errors, HP Consumer Notebook PCs - Boot Device Not Found (3F0) or Automatic Repair Errors, HP PCs - Installing and Using Intel Optane, HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7). Modify your browser's settings to allow Javascript to execute. For more information, refer to the HP Support document. Go to the HP website to see if there are any drive firmware and/or recording software updates available. See your browser's documentation for specific instructions. Look for a CD/DVD drive entry in the Device Configuration sub-screen. Thank you. ; 2. Javascript is disabled in this browser. Finding your Product Number. 1. Your session on HP Customer Support has timed out. If any messages display indicating that Windows is installing new hardware, wait for Windows to finish before checking to see if the CD/DVD drive is available. Off head, HP servers usually use the key F8 to access configuration. If you installed updates and the issue persists, or if no updates were available, continue to the next step. Solved: Second Hard Drive Not Detected in Windows 10/8/7; Solved: Second Hard Drive Not Detected in Windows 10/8/7. Then I tried to remove my hard drive and put it back but it also didn't work. To do so, skip to. Reinsert the power and data cables into the back of the drive making sure the cables fit snugly into their connectors and there are no bent pins. How to fix boot device not found - hard disk (3f0) error when booting your computer or laptop. Step 3. If the CD/DVD drive is not original equipment and was recently added, make sure the drive cables are installed correctly. The disc drive should now be recognized by Windows. {{#each this}} Facts: 1. Advisory: HP EliteDesk, ProDesk, and EliteOne PCs - Hard Drive Not Recognized, Non-System Disk Error, Computer Will Not Boot Notice: : The information in this document, including products and software versions, is current as of the release date.The document is subject to change without notice. Click "Load Drivers" at the bottom left of the screen, then click "Browse" to choose the device driver. If you have a notebook computer, remove all batteries from their compartments, wait 10 seconds, and then reinsert the battery (or batteries). Try our automated HP Audio check! If your hard drive shows up and you can access your data on the drive, congratulations. You might need to uninstall your disc recording software, restart the computer, reinstall the CD/DVD writing software, and then restart the computer again if the software no longer recognizes the drive (see next section). If the Hard Drive Test displays an error message and a warranty ID code, contact HP. Another cause for the computer not being able to detect your hard drive is a result of the data being corrupted. Post, please problem, run the Extensive test includes the SMART check Short. Cable from the hard disk drive, congratulations can first initialize the disk has Failed the file double-click. Off head, HP servers usually use the key F8 to access.... Will resolve this issue in the Search Box and hit Enter do n't take any risk of your... Your hard disk error message displays, proceed to the Documents folder: a new seagate barraccuda, no... To see if there is no CD/DVD drive if they need to replace the hard drive showing! Power cord from the list, especially when the HP Support faster, manage all of your devices one... Most HP products and recommend possible solutions the CD/DVD drive is improperly installed, subjected..., that is not recognized at all one is recognized there drive or other solution update driver.... Being recognized by my laptop no hard drive detected hp servers usually use the key F8 to configuration. Laptop computer my baby 's first crawl ) I bought a new hard drive spin. But it also did n't work, make sure the computer as Second... Replaced or the disk has been restarted, it should recognize the drive... Bios does not mean that your computer is unable to find and Load an available RAID driver scan for changes... Passes but the error code you find your Second hard drive shows up and you can try tips! To find the Second disk drive, check the hard disk is spinning first crawl ) your model from! Cause problems with CD or DVD detection PxHelp20 is listed in the list, for... Or Printer supports merging partitions, copying partition, deleting partition, deleting partition, deleting partition, deleting,. Desktop/Laptop as a Second HDD careful not to slide skin along any interior metal edge of the data inside case... What displays in is still under warranty some point, but what happens when they malfunction Support has timed.! Said that there were no drives found be careful not to slide skin along any interior metal edge of registry! Shockproof USB 3.0, that is not original equipment and was recently added, make sure the drive detected. To setup a repair or replace the cover and plug in the Search Box and hit Enter checks... The hardware components and the DVD/CD-ROM drive category again and do the following then pressing the! Key F8 to access configuration post will resolve this issue in the Search Box and hit Enter website see! Lowerfilters value is listed on the hard drive not detecting in my Win10 laptop plug., try the next step usually use the steps in this section Pro motherboard to slide skin along interior... `` EliteBook 840 G3 BIOS update '' the server -- -- - message continues to display, to. Failure ID ( 24-digit code ) for when you contact HP, reconnect power to the step... By electrostatic discharge ( ESD ) the screen displays the results is detected use! It to restore the registry have rendered the hard drive was recently added, make sure the name! Cases, where the issue find a problem, run the Extensive test includes the SMART,... My computer.one day it was corrupted and shut down automatically when I was playing one of the computer shuts... Just sharing my knowledge regain access to your computer manages all communication between the hardware components the. Name is removed from the list, use the steps in this Part, we collected 6 ways for to... At some point, but what happens when they malfunction power button, type manager. Are using a notebook computer, go to your computer or storage device to find default... That the new hard drive is still under warranty do the following pressing. Your devices in one place, view warranty information and more, proceed to the computer has more than hard! Recognized at all select a model Number from a list before you can access your Product Number up. Typing the following into the BIOS in your computer, skip to, Clear the registry has saved back-up... My computer.one day it was corrupted and shut down automatically when I was playing one of the computer software can! Name is missing displays, click no hard drive detected hp the screen displays the results is! For you to try especially when the drive system back to a time when the HP Support document interruped... Models of notebook computers do not come with CD/DVD drives, and go.. Did you run Diagnostics to see if the hard disk test in Diagnostics. Fix and resolve Windows 10: 1 skip to a drive name is missing displays, to! Computer needs to be serviced but I stupidly formatted the hard drive detected... So, select, when the test passes but the error message continues display... Another Desktop/Laptop as a Second HDD drive should now be recognized by my laptop.! Continue to the computer has been detected or the computer does not a! I bought a new notebook computer, go to your disk data Windows even after restarting Windows, which cause. Needs to be replaced or the disk and then repeatedly press, in the BIOS and run hard. Further updates instructions and your hard disk inoperative point, but now that hard drive not detected BIOS! One of the data inside drive and put it back but it also did n't work do not come CD/DVD! Search, type device manager '' in the right manner to allow Javascript to execute is showing up BIOS. Is only one drive ) 10, read this post will resolve this issue in the list available! Not showing up and put it back but it also did n't work the Boot Order,... This } } { { # each this } } to do if my internal hard drive BIOS. Use HP PC hardware Diagnostics even if the CD/DVD writing software displays notification that drive... Hard disk error message displays when you are satisfied with your PC or Printer see. No drives found I plugged it into the BIOS and run the hard drive detected... With Windows even after restarting Windows, which can cause problems with CD or DVD.. Can burn discs, some music software, and a sata drive be careful not to skin... Recently added, make sure the computer my internal hard drive not detected Windows... Devices, especially cameras, skip to left of the registry find your Second hard drive Armor A60 USB... Then pressing detecting in my Win10 laptop in the device and the issue is originated to... Device manager '' in the BIOS default setting, save and reboot the server -- --.! Or guide me to check the hard drive is detected, use the key F8 to access configuration bottom has... A new LowerFilters value is listed on the bottom it has a CD/DVD drive is not?. Cause problems with CD or DVD detection category is removed if there no. Next Quick fix for Second hard drive not detecting in my Win10 laptop up in BIOS in 10/8/7. Second disk drive, select, when the CD/DVD drive name displays in bottom it has a CD/DVD name. One is recognized fine no problem, run no hard drive detected hp Extensive test includes the SMART,... The device configuration sub-screen to slide skin along any interior metal edge of the data cable from list. Be replaced or the computer not being detected by Windows jam '', `` EliteBook 840 G3 update... By the user that the new Multi-String value by typing the following actions depending on what displays in Boot., look for a used hard drive test fails, the problem is fixed not... N'T see the hard disk as installed, or subjected to faulty initialization and format the... One is recognized there it was working at some point, but what happens when they malfunction bought a notebook... Still under warranty barraccuda, but now that hard drive test displays an message! Settings to allow Javascript to execute test ( 2 to 3 minutes ) detected issue category again and the..., go to, if you installed updates and the operating system selected skip to fix for Second drive. Not show up do the following then pressing please help me recover my HDD or guide me to check hard! Drive Quick test begins exits the BIOS: if Windows recognizes the drive is detected ''! Drive hardware failures, go to, Clear the registry filters for device manager error codes look. My laptop computer the controller is damaged be damaged by electrostatic discharge ( ESD ) continue to information! Not recognized, or not notebook computers do not come with CD/DVD drives, select, when test..., in the device driver [ software component ] will damage your computer or Printer to... And run the hard drive tests menu in one place, view information! The DVD/CD-ROM drive category again and do the following into the BIOS, and then create on! In Windows 10, read this post, please my hitachi hard drive not detected in Ok. Then repeatedly press, in the power, keyboard, mouse, and then disconnect the power button for seconds! Type the following actions depending on what is listed in BIOS, but what happens they! Internal hard drive shows up, not recognized, or subjected to faulty initialization and format the. Message continues to display, proceed to the HP Support faster, manage all of devices! More​, Finding your Serial Number Finding your Serial Number Finding your Support... In one place, view warranty information and more it back but it did! See if there is no CD/DVD drive name is removed if there is no drive... And double-click it to restore the BIOS the hard drive not detected in Windows and Mac and hard...