If you are already a registered user of Amadeus Service Hub, please login to access the full knowledge base, news, training materials and other services specific to your market. Istanbul-based ground handler Havas has chosen Amadeus and its Altéa Departure Control System (DCS) to modernise and streamline its operations at 14 airports in Turkey, Latvia and Saudi Arabia. Print User Guides: Altéa Departure Control Customer Management (CM) You do not have the required permissions. The new system removes the complexity and inefficiency caused by having multiple DCSs across various airports. Altéa Departure Control – Customer has been designed to automate as much as possible all airport processes – from check-in to disruption. ALTÉA DCS – CHECK-IN SYSTEM . Due to the native integration with the Altéa PSS, Amadeus Altéa NDC also benefits from Amadeus Ticket Changer (ATC) capabilities to automatically change the accountable documents associated to the impacted flight(s). Upon completion of the Passenger Ground Services course you will be granted free access to an e-Learning course on the Departure Control System (DCS), Amadeus Altéa. Amadeus Altéa Inventory-DCS Links This course gives a global picture of the process flow, links and interactions between Altéa Administration, Altéa Inventory and Altéa Departure Control (Customer Management and Flight Management) from flight creation to departure control. This course provides hands-on training of the Amadeus Altea Departure Control System (DCS), Customer Management (CM) platform, used by airline agents to manage passengers at the airport. Altea is one of the most widely used DCS systems. AIRPORT DCS SKILLS FOR AIRLINE AGENTS (Training Bundle) -- Bundle of ALL courses shown below introduce the key features of the Amadeus Altea DCS system as used to manage passengers, baggage and flights at an airport. Defend your airport and your airline customers from lost baggage Losing a bag can damage your and your airline customers’ reputation and bottom-line. February was an exciting month for us with the launch our newly designed websites in the Middle East and beyond, great news in the Indian sub-continent as SriLankan Airlines joined the Altéa community, and the fascinating industry debate that took place at the Amadeus Airline Schedules conference. Learn how to take advantage of the integration of data feeds originating from Altéa Inventory (INV) and distributing to other systems including Altéa Departure Control and Altéa Reservations. Amadeus Altéa NDC supports voluntary changes on the Orders coming from the 3rd party via the NDC channel. Prepare for an exciting career working for an airline in a dynamic airport-based work environment. Please note that access to this course is restricted to Amadeus customers. Prevent this from happening with Amadeus BRS. 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